PAUSE IN NEW ORDERS

06th April 2021

Dear Customers

We regret that we have had, once again, to pause taking new orders so that we can deal with the ones that we already have. Over the Easter weekend alone we received orders that will take us over a month to prepare and dispatch, so it is unlikely that we will be able to accept new orders until after the early May Bank Holiday.

For those of you who have already ordered, I will continue to provide updates on the Home page and Ordering and Delivery page below regarding when you can expect delivery.

We apologise for any inconvenience but believe that we should ensure that nobody waits an unreasonable time for their delivery, nor can we take orders for plants that we might not even have by the time the order gets to the top of the pile.

In the meantime the website will operate as a catalogue but you will be unable to place an order for now.. We have plenty of plants, just no time, so don’t despair!

Best wishes

David and the team at Devon Pond Plants

Welcome to Devon Pond Plants

My nursery specialises in pond plants and those for watersides and other damp places. I send pond plants right across the UK through regular first class mail or by next day courier service, or plants can be collected from the nursery at any time by prior appointment. Currently, due to Covid restrictions and the phenomenal number of orders that we have to process, the nursery is closed to visitors. We do not plan to open in the short term but will review this as summer arrives.

pond plantsPlease do not confuse my plants with “plug” pond plants commonly offered, or indeed the shreds of plant material often sold mail order on sites like eBay. My pond plants for sale are well established overwintered plants, which are fully acclimatised to outdoor conditions, not forced on under greenhouse conditions. This means that at the beginning and end of the season they may not be “Chelsea” perfect but they will be tough and will be good doers. If purchased at least a month before their normal flowering period they can be expected to flower that year, except in the case of the smallest options for water lilies, which may take a season to establish before flowering. If they are purchased during their dormant period, generally a good time to buy, they may look downright ugly! Potted plants are often kept under cover in unheated conditions and generally look more attractive initially.

Just like last year, we are receiving an extraordinary amount of orders, so from order number 4340 onwards, delivery time may be up to 15 working days. During the Easter weekend alone, we received orders that will take us three weeks to prep and dispatch, so please be patient, you will get your turn and we have plenty of plants. 

12 April update: Orders 4141 to 4236 have been dispatched

Orders 4236 to 4380 should go w/c 12 April

Orders 4381 to 4480 scheduled for w/c 19 April, to be confirmed

If you don’t want us to send the plants when ready, please don’t place your order without contacting us first. Notes on the order regarding specific times or days when delivery can be accepted will be disregarded.

Pond plant advice

If you plan to buy pond plants from us, I am always happy to give free pond plant advice by email or telephone on the suitability of plants for your particular situation. Many websites offer completely unsuitable and invasive species, which can be a nightmare to control, especially if they escape into the wild environment. I offer an especially wide range of native plants for wild areas or situations where escape into the general environment is more likely. I can give the best advice if approached before work starts on the pond; frequently I could have helped to avoid common mistakes if asked sooner.

BEFORE PHONING PLEASE READ THE FAQs ON THE INFORMATION PAGE 

Most plants are now available and the nursery is bursting with plants; it is only the latecomers like Frogbit and Milfoil that may not be ready until May. All our bare root water lily stock is now ready to go and we have some really good stock this year. It has however been colder than usual up to now, so some plants are a little behind where they would normally be, and some potted plants may not yet be solidly rooted in their pots.

All through the year there will be plants that will come and go, so it is unlikely that you will be able to purchase all your plants in one hit, though in May to July typically everything will be available subject to stock remaining. Our low carriage charge means that it will not be too painful to make several purchases at the optimum time of year for the plants concerned.

We prefer not to take pre-orders as it can all easily get too much to manage in the Spring rush, the website will only allow you to order what we actually have at that moment and they will be sent the same week. It is impractical for us to set aside scores of different orders for later despatch. Late March to end of May is the best time and has the best availability.

Happy water gardening, let’s hope for some more sun and warmth soon.

GIFT VOUCHERS

Pond plants gift voucher for the UK

Vouchers are available as gifts; there is no time limit on the use of vouchers, they can be purchased for any amount and they can be used for any product on the website, or refunded to the original purchaser if not required.

If you would like me to send a Devon Pond Plants voucher, simply pay the voucher value required using the appropriate combination of £100, £10, £1 and 10p payments.

The place to do this can be found here: https://www.devonpondplants.co.uk/product/vouchers-and-non-standard-payments/

Put the name and address of the person you wish to receive the voucher in the Shipping Address box. There is no carriage charge on vouchers, I post them free of charge if you require it in a physical form for a gift, or I can email it as an e-voucher if you prefer. If you would like me to include a card, please add £2 and state the wording required in the Note box on the order.