COVID-19 UPDATE – PAUSE IN NEW ORDERS

27th June 2020

Dear Customer

The number of orders we have received recently has been unprecedented and shows no sign of abating, so in order to ensure that customers receive the best possible service it is with great regret that it is necessary for us to pause taking new orders in order to catch up with the backlog. Those who have already placed orders can expect them to be despatched within 7 to 10 working days.

We will resume normal service week commencing Monday 6th July.

Best wishes
David and the team at Devon Pond Plants

Welcome to Devon Pond Plants

My nursery specialises in pond plants and those for watersides and other damp places. I send pond plants right across the UK through regular first class mail or by next day courier service, or plants can be collected from the nursery at any time by prior appointment. The nursery is not open at regular times to the general public but I would be pleased to accept visitors with prior notice. If you do arrange a visit there is no entry charge and absolutely no obligation to buy anything. To arrange a visit please go to the Contact page. Currently, due to Covid restrictions, the nursery is closed to visitors. The welfare of our staff and their families is of utmost importance to us, therefore we will remain closed until they have all had their Covid vaccinations; this may well be mid to late summer.

pond plantsPlease do not confuse my plants with “plug” pond plants commonly offered, or indeed the shreds of plant material often sold mail order on sites like eBay. My pond plants for sale are well established overwintered plants, which are fully acclimatised to outdoor conditions, not forced on under greenhouse conditions. This means that at the beginning and end of the season they may not be “Chelsea” perfect but they will be tough and will be good doers. If purchased at least a month before their normal flowering period they can be expected to flower that year, except in the case of the smallest options for water lilies, which may take a season to establish before flowering. If they are purchased during their dormant period, generally a good time to buy, they may look downright ugly! Potted plants are often kept under cover in unheated conditions and generally look more attractive initially.

Pond plant advice

If you plan to buy pond plants from us, I am always happy to give free pond plant advice by email or telephone on the suitability of plants for your particular situation. Many websites offer completely unsuitable and invasive species, which can be a nightmare to control, especially if they escape into the wild environment. I offer an especially wide range of native plants for wild areas or situations where escape into the general environment is more likely. I can give the best advice if approached before work starts on the pond; frequently I could have helped to avoid common mistakes if asked sooner.

BEFORE PHONING PLEASE READ THE FAQs ON THE INFORMATION PAGE 

GIFT VOUCHERS

Pond plants gift voucher for the UK

Vouchers are available as gifts; there is no time limit on the use of vouchers, they can be purchased for any amount and they can be used for any product on the website, or refunded to the original purchaser if not required.

If you would like me to send a Devon Pond Plants voucher, simply pay the voucher value required using the appropriate combination of £100, £10, £1 and 10p payments.

The place to do this can be found here: https://www.devonpondplants.co.uk/product/vouchers-and-non-standard-payments/

Put the name and address of the person you wish to receive the voucher in the Shipping Address box. There is no carriage charge on vouchers, I post them free of charge if you require it in a physical form for a gift, or I can email it as an e-voucher if you prefer. If you would like me to include a card, please add £2 and state the wording required in the Note box on the order.

 

At this time of year we get many people asking “When will such and such a plant become available?” A guide to availability appears just below the main plant description, e.g. from Month 3 (March) to Month 10 (October). In many cases, even when the plant is shown as unavailable, they do exist here, and can be looking really good, but would be unsuitable to uproot and send for re-establishment in your pond. Most of the other unavailable plants fall into the category of “too ugly to sell”, like Alisma, which is now just a squishy brown mass from which, improbably, tiny new shoots grow rapidly in late Spring. In any case there is absolutely no advantage to moving many bare root plants now, the inevitable damage caused to roots by uprooting and cleaning them makes them susceptible to rot, since the plant is dormant and not in active growth. Soft stemmed and creeping plants like Myosotis and Lysimachia are particularly vulnerable. When active growth begins, damage repairs quickly and easily and the plant is then off to a good start. Potted plants can be planted out any time, but may remain dormant for some time.

All through the year there will be plants that will come and go, so it is unlikely that you will be able to purchase all your plants in one hit, though in May to July typically everything will be available subject to stock remaining. Our low carriage charge means that it will not be too painful to make several purchases at the optimum time of year for the plants concerned.

We prefer not to take pre-orders as it can all easily get too much to manage in the Spring rush, the website will only allow you to order what we actually have at that moment and they will be sent the same week. It is impractical for us to set aside scores of different orders for later despatch. Late March to end of May is the best time and has the best availability.

Happy water gardening, I hope to hear from you when it gets a bit warmer!